Financial Information
Financial Information
Financial Responsibility
It is expected that deductibles, co-payments, and other amounts not covered by insurance will be paid prior to services being provided. Accepted forms of payment include personal check and credit card. Payment may be made over the phone prior to your procedure or at check in at Orlando Ophthalmology Surgery Center. If you have questions at any time, let us know.
Questions About Your Bill
After you’re discharged, a statement will be mailed to you for any balance due after your insurance company has processed your claim. Payment is due upon receipt and may be made by personal check or credit card.When you receive your statement, please contact the phone number printed on your statement.
Patient Complaint or Grievance
To report a complaint or grievance, you can contact the facility Administrator by phone at 407-428-0040 or by mail at:Orlando Ophthalmology Surgery Center
105 Bonnie Loch Court, Orlando, FL 32806
Collection Procedures
As a courtesy to our patients, we will file an insurance claim on behalf of the patient to his/her insurance plan. A patient is expected to respond to his/her insurance plan's request for information timely, as needed, in order to minimize processing delays with the claim.
Patients are expected to pay their financial obligations in a timely manner including the estimated portion by the day services are received, and any remaining portion upon finalization of the claim by the payer. Unpaid claims by the payer may result in the account's outstanding balance being fully transferred to the patient for collection.
If needed, the center will attempt to reach a patient or his/her responsible party by any method available (dunning statements, calls, etc.) to us to secure payment on the outstanding balance utilizing internal and external resources. If the account becomes delinquent, it may be placed with an attorney or agency for collection in which their fees and expenses may be the obligation of the patient.
Financing Option(s)
CareCredit Credit Card
We accept the CareCredit credit card to help you finance your healthcare wants or needs. It can be used to pay for out-of-pocket expenses like deductibles and copays not covered by insurance.
- CareCredit offers promotional financing on purchases of $200 or more.*
- To apply for or pay with the CareCredit credit card, visit our Pay Bill Online page for a facility specific link.
- Call your surgical facility if you have any questions.